A forecast has been issued that Typhoon No. 19 will approach or make landfall in the Kanto region on October 12 (Sat) and 13 (Sun).
Considering safety and public transportation operations, the museum will be temporarily closed on October 12 (Sat) and 13 (Sun).
We apologize for the inconvenience to our valued customers who were looking forward to visiting, but we kindly ask for your understanding.
For customers who have admission exchange tickets for October 12 (Sat) or 13 (Sun), we will accommodate either "rescheduled admission" or "refund."
■ For customers who wish to "reschedule admission"
Please contact the inquiry number below and inform us of your preferred date and admission time.
However, please note that rescheduling is only available until January 31, 2020 (Fri).
Inquiry number: 0570-055-245
【Standard business hours】 9:30-18:00
【Business hours on Oct 12 (Sat)】 9:30-14:00 ※Business hours differ from standard hours.
■ For customers who wish to "request a refund"
Refunds will be provided only at Lawson stores where admission exchange tickets were purchased and issued.
【Refund period: October 12 (Sat) 10:00 to October 31 (Thu) 23:59】
Your admission exchange tickets will be required for refunds. Please note that we cannot process refunds for lost tickets.
Customers who purchased multiple tickets must bring all tickets with them.
For detailed information about the refund method, please check:
http://l-tike.com/oc/lt/haraimodoshi/
or Lawson Ticket Information (0570-000-777, operator service 10:00-20:00).
※Please note that we cannot process anything related to lost admission exchange tickets or requests made after the refund period has ended.
■ Temporary closing due to a huge typhoon
On October 12 Sat and 13 Sun, the museum will be temporarily closed due to the huge typhoon.
If you have tickets for October 12 or 13, we accept changing to another admission date and time or refund.
If you would like to change admission date and time, please contact the number below.
Admission date available until January 31 Fri, 2020.
0570-055-245 (in Japanese Only)
Operation time of Oct 12 Sat: 9:30-14:00
Regular operation time: 9:30-18:00
If you would like to get a refund, please go to the Lawson store where you bought the tickets.
Refund period: October 12 Sat to October 31 Thu
When you get a refund, please bring all your museum tickets with you.
For more information, please check here:
http://l-tike.com/oc/lt/haraimodoshi/ (Japanese)
■ Temporary closing due to the huge typhoon
Due to the huge typhoon approaching or making landfall, the museum will be temporarily closed on October 12 (Sat) and 13 (Sun).
If you have tickets for October 12 or 13, we accept changing to another admission date and time or refund.
Customers who wish to change admission date and time, please contact the phone number below (Japanese).
Acceptable period until January 31, 2020 (Fri)
0570-055-245 (Japanese)
Business hours on October 12: 9:30-14:00
Regular business hours: 9:30-18:00
Customers who wish to get a refund, please bring all museum tickets to the Lawson store where you obtained them.
Refund period: October 12 (Sat) to October 31 (Thu)
For more information, please go here: http://l-tike.com/oc/lt/haraimodoshi/ (Japanese)
A forecast has been issued that Typhoon No. 19 will approach or make landfall in the Kanto region on October 12 (Sat) and 13 (Sun).
Considering safety and public transportation operations, the museum will be temporarily closed on October 12 (Sat) and 13 (Sun).
We apologize for the inconvenience to our valued customers who were looking forward to visiting, but we kindly ask for your understanding.
For customers who have admission exchange tickets for October 12 (Sat) or 13 (Sun), we will accommodate either "rescheduled admission" or "refund."
■ For customers who wish to "reschedule admission"
Please contact the inquiry number below and inform us of your preferred date and admission time.
However, please note that rescheduling is only available until January 31, 2020 (Fri).
Inquiry number: 0570-055-245
【Standard business hours】 9:30-18:00
【Business hours on Oct 12 (Sat)】 9:30-14:00 ※Business hours differ from standard hours.
■ For customers who wish to "request a refund"
Refunds will be provided only at Lawson stores where admission exchange tickets were purchased and issued.
【Refund period: October 12 (Sat) 10:00 to October 31 (Thu) 23:59】
Your admission exchange tickets will be required for refunds. Please note that we cannot process refunds for lost tickets.
Customers who purchased multiple tickets must bring all tickets with them.
For detailed information about the refund method, please check:
http://l-tike.com/oc/lt/haraimodoshi/
or Lawson Ticket Information (0570-000-777, operator service 10:00-20:00).
※Please note that we cannot process anything related to lost admission exchange tickets or requests made after the refund period has ended.
■ Temporary closing due to a huge typhoon
On October 12 Sat and 13 Sun, the museum will be temporarily closed due to the huge typhoon.
If you have tickets for October 12 or 13, we accept changing to another admission date and time or refund.
If you would like to change admission date and time, please contact the number below.
Admission date available until January 31 Fri, 2020.
0570-055-245 (in Japanese Only)
Operation time of Oct 12 Sat: 9:30-14:00
Regular operation time: 9:30-18:00
If you would like to get a refund, please go to the Lawson store where you bought the tickets.
Refund period: October 12 Sat to October 31 Thu
When you get a refund, please bring all your museum tickets with you.
For more information, please check here:
http://l-tike.com/oc/lt/haraimodoshi/ (Japanese)
■ Temporary closing due to the huge typhoon
Due to the huge typhoon approaching or making landfall, the museum will be temporarily closed on October 12 (Sat) and 13 (Sun).
If you have tickets for October 12 or 13, we accept changing to another admission date and time or refund.
Customers who wish to change admission date and time, please contact the phone number below (Japanese).
Acceptable period until January 31, 2020 (Fri)
0570-055-245 (Japanese)
Business hours on October 12: 9:30-14:00
Regular business hours: 9:30-18:00
Customers who wish to get a refund, please bring all museum tickets to the Lawson store where you obtained them.
Refund period: October 12 (Sat) to October 31 (Thu)
For more information, please go here: http://l-tike.com/oc/lt/haraimodoshi/ (Japanese)
